Category: Quality

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    Managing for Quality

    Part of the ‘Cambridge International Diploma in Management – Professional Level’ resource pack

    Gives an overview of the principle quality theories, tools and practices to help you implement quality in your organisation.

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    Price: £19.50

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    Quality Management and Change

    Part of the ‘Professional Manager Level 5’ resource pack

    This title examines the management of quality and change.

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    Price: £28.00

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    Total Quality: A Customer Focus

    Part of the ‘Professional Manager Level 5’ resource pack

    Define exactly what we mean by the term ‘quality’ in relation to the ongoing focus on the customer.

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    Price: £28.00

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    Quality Matters

    Part of the ‘Professional Manager Level 3’ resource pack

    This title will provide you with a good introduction and help you to play your full part in your organisation’s quality programmes.

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    Price: £14.99

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