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Part of the ‘Cambridge International Diploma in Management – Professional Level’ resource pack
Gives an overview of the principle quality theories, tools and practices to help you implement quality in your organisation.
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Part of the ‘Professional Manager Level 5’ resource pack
This title examines the management of quality and change.
Define exactly what we mean by the term ‘quality’ in relation to the ongoing focus on the customer.
Part of the ‘Professional Manager Level 3’ resource pack
This title will provide you with a good introduction and help you to play your full part in your organisation’s quality programmes.
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