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This title is about increasing your self-awareness so that you will be able to determine your strengths and weaknesses and develop your skills. Increased self-awareness results in more control over your thinking and behaviour. It generates the flexibility required to build effective strategies to deal with any management challenge and the chaos that often exists in departments and organisations.
Contact us to purchase a printed workbook.
Purchase this as part of the full Cambridge International Diploma in Management – Professional Level resource pack
Nominal Learning Hours:
40 Page Nos.:
Middle and Senior Managers
Post Grad and/or Post experience Managers
Anybody wanting to develop skills and knowledge in a particular management field at postgraduate or post experience level.
Demonstrate an awareness of roles, values and beliefs in different organisations
Demonstrate the principles of effective delegation
Distinguish between assertiveness and aggression
Communicate effectively with others in the workplace
Recognise the symptoms of unhealthy stress and find appropriate ways to combat this
Set short-, medium- and long-term career development objectives for yourself
List of Contents
Self-awareness, How well do you know yourself?
What do you value doing? The effects of values and beliefs, Understanding core values, Learning styles,
The importance of learning, Learning and individuals, Characteristics of learning, Barriers to learning, Open learning, Understanding your own learning style, Activists, Reflectors, Theorists, Pragmatists, Effective management,
Management and leadership, The functions of a manager,
The attributes of an effective manager, Emotional intelligence and maturity, Competence, Three kinds of authority, Management styles, Style of leader versus maturity of followers, Effective communication, The nature of communication, Effective communication, Rapport, Conflicting messages, Communication skills, Listening skills, Speaking skills,
Planning and preparation, Delivery, Briefing checklist, Changing your communication style, Cultural and gender differences, Decision making and problem solving,
Having the authority to make decisions, Involving others in decision making, Systematic decision making, Six key steps in decision making, Developing your problem-solving skills Time management, How effectively do you manage your time? Analysing time management, The three stages of planning, Urgency and importance, Control procrastination, Control unnecessary interruptions, Time-management techniques,
What is delegation? The advantages of delegation,
Barriers to delegation, The key to effective delegation,
Briefing and controlling guidelines, Encouraging ownership of the task, What is assertiveness?
Becoming more assertive, Practising being assertive,
Managing stress, The impact of stress, Pressure, stress and performance, The physiological effects of stress,
The causes of stress at work, Your employer and the organisation, The management of subordinates,
Managing the pressure,
A balanced lifestyle, A and B personality types,
Making yourself more resistant to stress, Reducing the stress caused by your job, Career management, Pathways into management, Identifying your ambitions,
Factors that affect career choices, Training and development, Opportunities, Networks, Ten golden rules to manage your career