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These materials are designed to develop and update skills of potential, newly appointed and experienced administrators offering a choice of flexible, work based materials to improve individual and organisational performance.
Each level includes a series of workbooks, which consist of between 60 and 120 pages of interactive learning.
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Contribute to the Efficiency of the Workflow
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Contribute to the Health, Safety and Security of the Workplace
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Operate and Take Care of Equipment
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Develop Effective Working Relationships
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Process Information
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Store and Retrieve Information Using an Established Storage System
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Produce Text Following Instructions
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Handle Mail
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Monitor and Use Stock Items.
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Develop Self to Improve Performance
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Monitor and Maintain a Healthy, Safe and Secure Workplace
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Contribute to the Effectiveness of the Workflow
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Create and Maintain Effective Working Relationships
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Store, Retrieve and Supply Information
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Maintain Data in a Computer System
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Prepare Documents
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Receive and Transmit Information
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Maintain and Issue Stock Items
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Process Documents Relating to Goods and Services
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Organise Travel and Accommodation Arrangements
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Contribute to the Arrangement of Events
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Produce and Present Business Documents from Provided Material
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Produce and Present Business Documents from Recorded Material
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Produce and Present Business Documents from Dictated Material.
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Contribute to the Improvement of Performance
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Contribute to the Maintenance of a Healthy, Safe and Effective Working Environment
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Contribute to the Planning, Organising and Monitoring of Work
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Create, Develop and Maintain Effective Working Relationships
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Research, Prepare and Supply Information
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Enter and Integrate Data, and Present Information, Using a Computer System
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Draft and Prepare Documents
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Develop, Implement and Maintain Procedures
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Obtain, Organise and Monitor the Use of Materials and Equipment
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Organise and Record Meetings
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Arrange and Montor Travel and Accommodation
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Contribute to the Acquisition and Control of Financial Provision
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Prepare, Produce and Present Documents Using a Variety of Sources of Information
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Prepare, Produce and Present Documents From Own Notes
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Prepare, Produce and Present Documents From Recorded Speech.
Workbooks at each level are £19.99 each. Discounts available on quantity. Any adapted or customised version will be POA. Content and print licences also available.
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